Frequently Asked Questions
What size should I order?
Nearly every single one of my items listed are TTS or they run a bit big. I RARELY have junior size fit items in the store. I try and do my best to make sure a size chart is attached to the product.
Graphic tees are ALWAYS unisex sized.
Each week, I also try and do a fit video of all the new arrivals. If you follow my instagram: https://www.instagram.com/shop.tulas/ I do a ton of stories about all of my items. When in doubt, message me! shop.tulasboutique@gmail.com
Do you have a store front?
I am open every Wednesday 12-6, Thursday + Friday 10-5 & Saturdays 10-4 at The Foundry in Minot. 400 East Central Ave. We do take the first couple weeks of January off so always check my Facebook group for open hours, or send me a text. I also offer private shopping experiences, as well.
When will my order ship?
Something I take a lot of pride in is shipping out fast!!! 99.9% of the time, your order will ship out the next business day - resulting in you receiving your item within 3 days! Tracking information is always sent via email. If you have ANY issues about delivery of your product, message me shop.tulasboutique@gmail.com and I will do everything in my power to help you out.
If your order is a pre order, I will print shipping labels within a day or two of you ordering so once your order comes in, it'll be ready to ship. Pay attention to the ETA's on the product name.
I received my order, but I am not a fan!
I am so sorry that you are not completely satisfied with your order! If it is within the 14 day return window, simply mail back at:
Tula's
93 Raymond St
Glenburn, ND 58740
PLEASE include your name somewhere on the package or in the package so I know who it belonged to. Once I receive, I will issue a digital gift card for the original purchase.
If you wish to just exchange the item, please send an email to shop.tulasboutique@gmail.com and I will help you find the right exchange item and we will go from there.
I have a different question, who do I contact?
I am more than happy to answer any and all of your questions.
Email: shop.tulasboutique@gmail.com
Text or call: 701-833-2605
.... or you can always message me via Facebook or DM on Instagram!